AuraWear Support

Help, FAQ and contact

AuraWear turns a text prompt into a wearable texture for your Roblox avatar. Describe a vibe, generate a Roblox-ready shirt or pants, and export it to use in-game. Need a hand? Most answers are below — or email us any time.

Getting started

• No account or login is required — just open the app and describe your idea.
• You get 1 free credit on install. Each generation uses 1 credit.
• Pick a template or type your own prompt, then tap generate.

Credits & passes

• Credit packs are one-time purchases and never expire.
• Monthly passes (Creator and Pro) give a monthly credit allowance, the full template library and priority generation. Credits from a pass refresh each month and don’t roll over.
• 1 generation = 1 credit.

Managing your subscription

• Passes are auto-renewable subscriptions billed through your Apple ID.
• To cancel or change a plan: open the Settings app → tap your name → Subscriptions → AuraWear. You can also manage subscriptions here.
• Cancelling stops the next renewal; your pass stays active until the end of the current period.

Restoring purchases

Switched devices or reinstalled the app? Open the store screen in AuraWear and tap Restore purchases to re-sync any active pass to your device.

Exporting to Roblox

• Tap Export on a generated texture and choose Save to Files.
• The texture is saved as a full-quality PNG you can upload to Roblox.

Troubleshooting

• Credits didn’t appear after a purchase? Give it a few moments — the store confirmation can take a little time. Reopen the app or tap “Restore purchases”. If it still doesn’t show, email us with the date of purchase.
• Generation failed? Check your internet connection and try again — no credit is charged for a failed generation.
• A template is locked? The full template library is included with a Creator or Pro pass.

Privacy

See our Privacy Policy for how your data is handled.